Shipping Policy for ChoozTrend
Thank you for shopping at ChoozTrend! We are committed to delivering your order promptly and efficiently. Please read our shipping policy carefully to understand how we process and deliver orders within India and internationally.
Domestic Shipping (India):
- Delivery Time: Orders within India are typically delivered within 5 to 9 business days from the date of purchase. Please note that delivery times may vary depending on your location and any unforeseen circumstances such as weather conditions or logistical issues.
- Courier Partner: We partner with Shiprocket for domestic shipments. Shiprocket is known for its reliable and efficient delivery services across India.
- Tracking: Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery.
International Shipping:
- Delivery Time: International orders are usually delivered within 7 to 12 business days from the date of purchase. Please be aware that delivery times may vary based on customs clearance procedures and other factors beyond our control.
- Courier Partner: We use DHL and CJparcel for international shipments. DHL is a reputable courier service known for its global reach and timely deliveries.
- Customs Duties and Taxes: Please note that international orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.
- Tracking: Upon shipment of your order, you will receive a tracking number via email or SMS. This tracking number will allow you to track your package as it makes its way to your destination.
Order Processing:
- Processing Time: Orders are typically processed and dispatched within 1 to 2 business days from the date of purchase. During peak seasons or promotional events, processing times may be slightly longer.
- Order Status: You can check the status of your order by logging into your ChoozTrend account or contacting our customer service team. We strive to keep you informed about the progress of your order every step of the way.
Contact Us: If you have any questions or concerns regarding shipping or delivery, please don’t hesitate to contact our customer service team. You can reach us via email at customersupport@chooztrend.com or through our website’s contact form.
Thank you for choosing ChoozTrend for your shopping needs. We appreciate your business and look forward to serving you again soon!